How can we help you?

Orders are typically processed within 1-2 business days. Delivery times vary by location: 3-5 business days for metro cities and 5-7 business days for other locations. You'll receive a tracking number once your order ships.

We offer free standard shipping on all orders above ₹999. For orders below this amount, a flat shipping fee of ₹50 applies. Express delivery options are also available at checkout for an additional charge.

Currently, we only ship within India. We're working on expanding our international shipping options in the near future.

Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order using this number on our website or the courier partner's website.

We accept returns of unopened and unused products within 7 days of delivery. The product must be in its original packaging with all seals intact. Some perishable items may not be eligible for return.

To initiate a return, please contact our customer support at official.swadeshika@gmail.com with your order number and reason for return. Our team will guide you through the process and provide a return authorization if eligible.

Once we receive the returned items, refunds are typically processed within 3-5 business days. The time it takes for the refund to reflect in your account depends on your bank's processing time.

We work with trusted farmers and suppliers who follow sustainable and natural farming practices. While not all our products are certified organic, we ensure they meet high-quality standards. Product pages include detailed sourcing information.

We have strict quality control measures in place. Our team personally visits partner farms and production facilities to ensure all products meet our quality standards before they reach you.

Yes, we offer a subscription service for regular deliveries of your favorite products. You can set the frequency and easily manage your subscriptions from your account dashboard.

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. We also offer cash on delivery for select locations.

Yes, we use industry-standard SSL encryption to protect your payment information. We don't store your credit card details on our servers.

Click on 'Sign Up' in the top right corner and follow the prompts. You can create an account using your email address or social media accounts.

Yes, we offer a subscription service for regular deliveries of your favorite products. You can set the frequency and easily manage your subscriptions from your account dashboard.

Log in to your account and go to 'Account Settings' to update your personal information, delivery addresses, and notification preferences.